The Centella asiatica extract, aloe vera leaf extract and lotus extract can effectively and quickly calm the skin, replenish moisture, reduce inflammation, and have a significant soothing effect, allowing irritated and sensitive skin to be quickly repaired.
INGREDIENTS :
Water，Glycerin，Butylene Glycol，Sodium Hyaluronate，1,2-He,xanediol，Centella Asiatica Extract，Aloe Barbadensis Leaf Extract，Camellia Sinensis Leaf Extract，PEG/PPG-17/6 Copolymer，Allantoin，Hydroxyethylcellulose，Carbomer，Triethanolamine，Magnolia Kobus Branch/Flower/Leaf Extract，Lonicera Japonica (Honeysuckle) Flower Extract，Nelumbo Nucifera Flower Extract，Chrysanthemum Morifolium Flower Extract，Carthamus Tinctorius (Safflower) FlowerExtract，Lilium Tigrinum Extract，Prunus Mume Flower Extract，Camellia Japonica Flower Extract，Chrysanthemum Indicum Flower Extract，Prunus Serrulata Flower Extract，PEG-60 Hydrogenated Castor Oil，Dipotassium Glycyrrhizate，Caprylyl Glycol，Ethylhexylglycerin，Disodium EDTA，Fragrance
Shipping & Delivery
We ship worldwide, including to all US P.O. Boxes and US Territories. At this time, shipping is not available to mainland China, APO/FPO/DPO addresses.
We ship to only one address per order. For shipping to multiple addresses, please place a separate order for each location.
We offer partial shipments for U.S. domestic orders that include products on back order if not stated otherwise. Customers who prefer partial shipments are kindly invited to explicitly request a partial shipment in the notes within their order or contact the customer support. Partial shipment is, however, not applicable for international orders at this time. We apologize for the inconvenience.
SHIPPING METHODS
FedEx Ground, FedEx International Economy, FedEx International Priority, FedEx Priority Overnight, UPS SurePost, UPS Worldwide Economy DDU (Delivery Duty Unpaid) or DDP (Delivery Duty Paid) , USPS First Class Mail, USPS Priority Mail, USPS Priority Mail International, and USPS First-Class International.
Domestic Standard Delivery: Your package should arrive within 3-8 business days from the time of shipping. Please keep in mind your order might take 1-2 days to process. If an order is placed over the weekend, it will be processed on the following Monday.
Domestic Express Delivery: Orders placed before 12:00 p.m. (ET) Monday - Friday should arrive within 1 business day from the time of shipping unless additional validation is required. Your package will be shipped using FedEx Priority Overnight. (Please note that some zip codes are not available for this service).
International Delivery: Please allow up to:
- 3 months for USPS First Class International Shipping
- 4 weeks for UPS Worldwide Economy DDU or DDP
- 3 weeks for USPS Priority International Shipping
- 2 weeks for FedEx International Standard (Canada)
- 1 week for FedEx International Economy
We recommend using USPS Priority International, UPS or FedEx shipping.
Note:
USPS First-Class International provides tracking until your package leaves the United States only. Please be aware that if you choose USPS First-Class International shipping, your shipment cannot be tracked once it leaves the United States. We apologize for any inconvenience this may cause.
If you choose UPS Worldwide Economy (UPS WWE) shipping services, please be aware that UPS WWE first collects all packages to a designated UPS export site where the packages are sorted and each package is relabeled with a new local postal shipping label of its destination country. Once relabeled, each package is issued a local tracking number available for reference on the UPS website. UPS ships the relabeled packages in bulk to their destination country and hands them over to the local postal service for final delivery. Tracking will then be possible for your package through its local tracking number via your local postal service’s website.
Import duties are due if the ordered value exceeds a certain threshold, called the "de minimis" import duty threshold value which is set individually by each country. Typical values vary from $35 USD to $252 USD. We recommend checking your country's current import duty rules before ordering.
Value Added Tax (VAT): Our prices at MYUNG WON Shop do not include VAT. In addition to the import duties, some countries may also require payment of VAT. We recommend checking your country's current VAT rules before ordering. The European Union (EU) has made changes to its VAT. Since July 1, 2021, all orders shipped to the EU are subject to VAT. Buyers are required to pay VAT on all purchases upon delivery of goods. At this moment, MYUNG WON Shop is not able to collect and remit VAT on purchases shipping to the EU. We apologize for the inconvenience.
Brokerage Fees: For international orders, in addition to import duties and VAT, brokerage fees may also be required on delivery if you would like your shipping carrier to perform customs clearance on your behalf. You may choose to waive these service fees by obtaining customs clearance in person at your nearest governmental customs office. The cost of the brokerage fees will depend on the shipping carrier, the goods purchased as well as the destination country where the goods are delivered. We recommend checking the terms on brokerage fees with your shipping service provider before ordering.
FREE SHIPPING OFFER EXCLUSION
Free shipping on orders over $70 is only applicable to customers living in the contiguous United States and does not to apply to customers living in Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau, or the U.S. Virgin Islands.
Orders that do not qualify for free shipping and international orders are calculated based on the total weight, the destination country or region, as well as the desired shipping service.
You may have to pay customs duties and brokerage fees directly to the shipping carrier for international orders. The cost of the duties and brokerage fees will depend on the shipping carrier and the goods purchased.
TRACKING YOUR SHIPMENT: Once your package is shipped, we will send you a confirmation email with a tracking number. If you have a registered account with the MYUNG WON Shop, you can track the status of your order as well as your shipment information on our website.
Returns and Refunds
NORMAL RETURNS AND EXCHANGES
Your satisfaction is our priority. Please carefully check your order upon delivery. If for any reason you are not satisfied with your purchase, you may return it within 30 days for an exchange or full refund.
Return process:
1. Obtain a return shipping label: Contact MYUNG WON Shop Customer Service via our online chat, email us at pitc3333@gmail.com, or call us at 317-964-1769. It is recommended to have your order number ready for faster service. We will issue a return shipping label via email for you to print out.
2. Pack and ship back your order: All returned items must be in their unwashed, unused, unopened condition with original packaging and accompanied by all original documentation, including the packing slip. Please ship back the items to us within 21 days upon receiving your return shipping label. We recommend carefully packing your return as we are not responsible and will not be able to give you a full refund if your return is damaged or lost during transit. Please print out the shipping label, affix it to the package, and give it to the shipping carrier stated on the shipping label.
3. Inspection due upon receipt: Please be aware that all returns and exchanges are subject to a quality inspection by our Quality Assurance department before they are accepted.
4. Refund: For all eligible returns after inspection, refunds will be issued via the original payment methods used. Please note that theMYUNG WON Shop reserves the right to refuse any return of merchandise that does not meet the requirements as described above.
If you wish to exchange an item:
• A refund less any applicable shipping charges will be issued via the original payment method used once your item is received and inspected.
• You may choose to place another order for your desired item on our website or contact us for assistance.
• If your desired item is no longer available, a refund less any applicable shipping charges will be issued.
FAULTY ITEM RETURNS AND EXCHANGES
If you received a faulty item:
• Please immediately contact MYUNG WON Shop Customer Service via the channels as stated above. We will aim to resolve and satisfy your needs.
INTERNATIONAL RETURNS
• Please send pictures of your faulty item(s) to MYUNG WON Shop Customer Service via email at pitc3333@gmail.com to start the return process.
REFUNDS
Once your return is received, inspected, and approved, we will issue you a refund to your original payment method. In case your return is rejected, we will notify you by email.
Refunds are estimated to be completed by your service provider within 7-15 business days. For normal returns, shipping charges of the returned item(s) will be deducted from your refund. For faulty item returns, you will receive a full refund.
The MYUNG WON Shop is not responsible for items lost during shipping and cannot process your refund until the item is received.
Shipping & Delivery
We ship worldwide, including to all US P.O. Boxes and US Territories. At this time, shipping is not available to mainland China, APO/FPO/DPO addresses.
We ship to only one address per order. For shipping to multiple addresses, please place a separate order for each location.
We offer partial shipments for U.S. domestic orders that include products on back order if not stated otherwise. Customers who prefer partial shipments are kindly invited to explicitly request a partial shipment in the notes within their order or contact the customer support. Partial shipment is, however, not applicable for international orders at this time. We apologize for the inconvenience.
SHIPPING METHODS
FedEx Ground, FedEx International Economy, FedEx International Priority, FedEx Priority Overnight, UPS SurePost, UPS Worldwide Economy DDU (Delivery Duty Unpaid) or DDP (Delivery Duty Paid) , USPS First Class Mail, USPS Priority Mail, USPS Priority Mail International, and USPS First-Class International.
Domestic Standard Delivery: Your package should arrive within 3-8 business days from the time of shipping. Please keep in mind your order might take 1-2 days to process. If an order is placed over the weekend, it will be processed on the following Monday.
Domestic Express Delivery: Orders placed before 12:00 p.m. (ET) Monday - Friday should arrive within 1 business day from the time of shipping unless additional validation is required. Your package will be shipped using FedEx Priority Overnight. (Please note that some zip codes are not available for this service).
International Delivery: Please allow up to:
- 3 months for USPS First Class International Shipping
- 4 weeks for UPS Worldwide Economy DDU or DDP
- 3 weeks for USPS Priority International Shipping
- 2 weeks for FedEx International Standard (Canada)
- 1 week for FedEx International Economy
We recommend using USPS Priority International, UPS or FedEx shipping.
Note:
USPS First-Class International provides tracking until your package leaves the United States only. Please be aware that if you choose USPS First-Class International shipping, your shipment cannot be tracked once it leaves the United States. We apologize for any inconvenience this may cause.
If you choose UPS Worldwide Economy (UPS WWE) shipping services, please be aware that UPS WWE first collects all packages to a designated UPS export site where the packages are sorted and each package is relabeled with a new local postal shipping label of its destination country. Once relabeled, each package is issued a local tracking number available for reference on the UPS website. UPS ships the relabeled packages in bulk to their destination country and hands them over to the local postal service for final delivery. Tracking will then be possible for your package through its local tracking number via your local postal service’s website.
Import duties are due if the ordered value exceeds a certain threshold, called the "de minimis" import duty threshold value which is set individually by each country. Typical values vary from $35 USD to $252 USD. We recommend checking your country's current import duty rules before ordering.
Value Added Tax (VAT): Our prices at MYUNG WON Shop do not include VAT. In addition to the import duties, some countries may also require payment of VAT. We recommend checking your country's current VAT rules before ordering. The European Union (EU) has made changes to its VAT. Since July 1, 2021, all orders shipped to the EU are subject to VAT. Buyers are required to pay VAT on all purchases upon delivery of goods. At this moment, MYUNG WON Shop is not able to collect and remit VAT on purchases shipping to the EU. We apologize for the inconvenience.
Brokerage Fees: For international orders, in addition to import duties and VAT, brokerage fees may also be required on delivery if you would like your shipping carrier to perform customs clearance on your behalf. You may choose to waive these service fees by obtaining customs clearance in person at your nearest governmental customs office. The cost of the brokerage fees will depend on the shipping carrier, the goods purchased as well as the destination country where the goods are delivered. We recommend checking the terms on brokerage fees with your shipping service provider before ordering.
FREE SHIPPING OFFER EXCLUSION
Free shipping on orders over $70 is only applicable to customers living in the contiguous United States and does not to apply to customers living in Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau, or the U.S. Virgin Islands.
Orders that do not qualify for free shipping and international orders are calculated based on the total weight, the destination country or region, as well as the desired shipping service.
You may have to pay customs duties and brokerage fees directly to the shipping carrier for international orders. The cost of the duties and brokerage fees will depend on the shipping carrier and the goods purchased.
TRACKING YOUR SHIPMENT: Once your package is shipped, we will send you a confirmation email with a tracking number. If you have a registered account with the MYUNG WON Shop, you can track the status of your order as well as your shipment information on our website.
Returns and Refunds
NORMAL RETURNS AND EXCHANGES
Your satisfaction is our priority. Please carefully check your order upon delivery. If for any reason you are not satisfied with your purchase, you may return it within 30 days for an exchange or full refund.
Return process:
1. Obtain a return shipping label: Contact MYUNG WON Shop Customer Service via our online chat, email us at pitc3333@gmail.com, or call us at 317-964-1769. It is recommended to have your order number ready for faster service. We will issue a return shipping label via email for you to print out.
2. Pack and ship back your order: All returned items must be in their unwashed, unused, unopened condition with original packaging and accompanied by all original documentation, including the packing slip. Please ship back the items to us within 21 days upon receiving your return shipping label. We recommend carefully packing your return as we are not responsible and will not be able to give you a full refund if your return is damaged or lost during transit. Please print out the shipping label, affix it to the package, and give it to the shipping carrier stated on the shipping label.
3. Inspection due upon receipt: Please be aware that all returns and exchanges are subject to a quality inspection by our Quality Assurance department before they are accepted.
4. Refund: For all eligible returns after inspection, refunds will be issued via the original payment methods used. Please note that theMYUNG WON Shop reserves the right to refuse any return of merchandise that does not meet the requirements as described above.
If you wish to exchange an item:
• A refund less any applicable shipping charges will be issued via the original payment method used once your item is received and inspected.
• You may choose to place another order for your desired item on our website or contact us for assistance.
• If your desired item is no longer available, a refund less any applicable shipping charges will be issued.
FAULTY ITEM RETURNS AND EXCHANGES
If you received a faulty item:
• Please immediately contact MYUNG WON Shop Customer Service via the channels as stated above. We will aim to resolve and satisfy your needs.
INTERNATIONAL RETURNS
• Please send pictures of your faulty item(s) to MYUNG WON Shop Customer Service via email at pitc3333@gmail.com to start the return process.
REFUNDS
Once your return is received, inspected, and approved, we will issue you a refund to your original payment method. In case your return is rejected, we will notify you by email.
Refunds are estimated to be completed by your service provider within 7-15 business days. For normal returns, shipping charges of the returned item(s) will be deducted from your refund. For faulty item returns, you will receive a full refund.
The MYUNG WON Shop is not responsible for items lost during shipping and cannot process your refund until the item is received.